Support Worker

Overview of the role

The support team are responsible for supporting the delivery of an effective, needs led and personalised service to our clients. They work in partnership with teachers, social workers and senior staff, as well as external colleagues and family members. However support workers are encouraged to contribute to discussion and add amendments in the support plan where possible.

The support staff deliver day to day interventions with clients and they may be delegated responsibilities such as devising timetables, completing activities or health and safety tasks where appropriate.

The support worker should ensure the smooth running of the shift, creating and implementing routines, ensuring young people are well fed, cared for and and living in a positive environment. The staff all contribute to the clients holisitc pedagogic development by sharing in educational, social and health related learning tasks.

Finally the support worker is responsible for achieving a positive relationship with the client and contributing to a culture of relationship based practice within the team/home. Overall, the support worker has responsibility for ensuring the clients wellbeing is paramount and raising any concerns or potential areas for development to a senior member of staff.

FEVACA recruitment policies are in line with legislation and guidance related to the safeguarding and protection of children and vulnerable adults; including Safer Recruitment guidance 2007 and the Keeping children safe in education 2014.

Please note that all candidates must:

• Complete a good standard of application form
• Meet FEVACA expectations in interview
• Complete an enhanced DBS check
• Provide evidence of their right to work in the Uk
• Provide satisfactory references for 5 years or more (inc most recent employer)

Job Description

To be responsible for managing the project whilst on shift, taking full responsibility for managing the establishment, the resources and the fabric of the building) and, most importantly, the welfare of the young people.

Clients

• Promote the development of the young people
• Protect young people from threats to their health, welfare and normal development, both from inside and outside the home. Understand and implement all safeguarding related policies.
• Ensure that key stages in the stay of young people such as admission and discharge are properly managed and reflect decisions recorded in care plans
• Ensure that young people facing particular crises and stresses are offered appropriate additional support
• Ensure that young people are responsible for their own lives, involving them in planning their lives, supporting them and helping them towards taking greater control and responsibility
• As a support worker, participate in the development, implementation and monitoring of individual support plans and engaging young people in learning.
• Contribute to and complete risk assessment regarding clients when necessary.
• Support and deliver FEVACA education programme (life skills programme)
• Support and deliver FEVACA Health & wellbeing programme
• Support our clients with transport when required

Community

• Use the community as a means of support and social learning for the young people
• Encourage, and where possible ensure, that our clients respect others in the community.
• Build positive relationships with communty members, ensuring that the privacy of the clients is not effected.
Interagency Working
• Develop and maintain good working relationships with family members where appropriate, social workers, school staff and other professionals with a concern for the young person’s needs.
• Offer support where necessary to staff on site at other Fevaca Houses.
• Ensure constructive and positive communication and negotiation with referring agencies regarding young people.
Meeting standards of practice
• Ensure that practice is anti-discriminatory and ensure specific needs are met where appropriate such as dietary requirements, religious observance and culturally significant activities
• Ensure compliance with the Children’s Act 1989/ 2004 and associated regulations.
• Read, comply and keep up to date with all FEVACA policy and protocols.
• Ensure regular communication with Line Manager and Director of Service; including attendance at individual supervision and team meetings.
• Attendance at and completion of induction, training sessions related to the role of supported housing worker.
• Complete health and safety checks and cleaning tasks as set out within the projects daily plans.
• Complete training and subsequnelty administer medciation in compliance to policy when required.

Essential

• Positive and non-judgmental value base
• Ability to demonstrate commitment to equality of opportunity to colleagues, service users and all external personnel
• A knowledge of the Children Act and subsequent relevant legislation
• Ability to represent the organization to outside bodies and those within local communities.
• Demonstration of a commitment to supporting and motivating young people
• Ability to maintain boundaries and communicate effectively with young people
• Ability to work within a team.
• Ability to manage issues relating to health and safety
• Willingness to manage household tasks
• Experience of working with children or young people
• Good standard of written and verbal English
• Full clean driving licence and the use fo a vehicle for business use.
• Highly motivated, adaptable and able to work under their own initiative
• The ability to admit mistakes and ask for help and guidance.
• Ability to work shifts including sleep-ins – including weekends and bank holidays

Desirable

• Knowledge of health and safety requirements relevant to Houses of Multiple Occupancy
• An understanding of the legislation and guidance relating to the provision of supported housing services and social care for care leavers.
• Experience working at a level of responsibility with children and young people in a supported housing setting
• Ability to show leadership skills
• Ability to write reports and contribute to support plans

Support Worker (Learning Disabilities)

Overview

Fevaca are a family-run Social Care organisation based in Bury St Edmunds, Suffolk. We are currently expanding our Community Services and are seeking Support Workers to provide support in the community.

We are currently recruiting for a Community Support Worker based in or around Cambridge. This position will be working with individuals in the community, and is contracted for 24 hours per week. The shifts will vary depending on clients.

We are a close-knit team, offering frequent supervision and a supportive environment. We offer an extensive training programme, which includes epilepsy, manual handling and other specialised sessions as required.

Job Description

The Support Worker will be responsible for providing a caring, person-centred service to our service users. We work with a range of individuals and provide to support with learning disabilities, epilepsy and other conditions.

The Support Worker will be expected to work with the personalised care plan for the service users whilst working towards individual objectives. The main focus of the role is to promote the service user’s progression, needs and wishes.

The role will include:

• Aspects of personal care
• Organising activities based on the service user’s preferences and interests
• Understand and implement all safeguarding related policies
• Ensure the service user has a voice in their care and is involved in the decision making
• Communicate effectively with parents, relatives and the general community when appropriate
• Complete and contribute to paperwork, including daily records, risk assessments and weekly reports
• Regular lone working
• Provide support during seizures (specialist training is provided)

What Fevaca can offer you

• An extensive in-house training programme including Safeguarding, DOLs and MCA, Attachment Theory and more
• Independent financial and pension advice
• Regular supervision in line with hours worked
• Future training opportunities including the Care Certificate
• Progression opportunities within the organisation
• Flexible working

Person Specification

Essential

• Full UK Driving Licence and access to a vehicle for business purposes
• Positive and non-judgemental value base
• Genuinely caring, with a want to provide fantastic support to clients
• Good communication and general people skills
• Positive, with a problem-solving approach to challenging situations
• Reliable, with good time keeping
• Interest in personal development, including attending training
• Good written skills and fluent English
• Confident with lone working

Desirable

• Previous experience within a care role, ideally within a venerable adults setting
• Experience with manual handling objects and people, ideally with previous training
• Experience lone working with venerable adults
• Experience working with CQC regulations
• Experience writing reports, risk assessments and other documents
• Relevant qualification, for example Care Certificate, Level 3 Health and Social Care

Residential Support Worker

Residential Support Worker – Job Description

To be responsible for managing the project whilst on shift, taking full responsibility for managing the establishment, (the resources and the fabric of the building) and, most importantly, the welfare of the young people.

Clients

• Promote the development of the young people
• Protect young people from threats to their health, welfare and normal development, both from inside and outside the home. Understand and implement all safeguarding related policies.
• Ensure that key stages in the stay of young people such as admission and discharge are properly managed and reflect decisions recorded in care plans
• Ensure that young people facing particular crises and stresses are offered appropriate additional support
• Ensure that young people have a voice in their care, involving them in planning their lives and decision making.
• As a support worker, participate in the development, implementation and monitoring of individual care plans and engaging young people in positive routine, activities and learning.
• Contribute to and complete risk assessment regarding clients when necessary.
• Support young people to engage in mainstream education and implement FEVACA education programme (life skills programme) where possible

Community

• Use the community as a means of support and social learning for the young people
• Encourage, and where possible ensure, that our clients respect others in the community.
• Build positive relationships with community members, ensuring that the privacy of the clients is not effected.

Interagency Working

• Develop and maintain good working relationships with family members where appropriate, social workers, school staff and other professionals with a concern for the young person’s needs.
• Ensure constructive and positive communication with all other professionals.

Meeting Standards of Practice

• Ensure that practice is anti-discriminatory and ensure specific needs are met where appropriate such as dietary requirements, religious observance and culturally significant activities
• Ensure compliance with the Children’s Act 1989/ 2004 and associated regulations.
• Understand the Quality Standards and how to implement them
• Read, comply and keep up to date with all FEVACA policy and protocols.
• Ensure regular communication with Line Manager and Director of Service; including attendance at individual supervision and team meetings.
• Attendance at and completion of induction, training sessions related to the role.
• Complete health and safety checks and cleaning tasks as set out within the projects daily plans.
• Administer medication in compliance to policy when required

Residential Support Worker – Person Specification

All applicants must be able to commit to 39 hours and up to 3 sleep ins per week. Overtime opportunities are available however these are to be agreed between the employee and the business.

Our shift pattern is flexible, with the rota being released every 6 weeks and providing notice. The usual shift is 8am – 11pm with a sleep in 3 times a week (totalling 39 hours) however this is flexible and different shifts will be rotored to consider for training and specific client requirements.

Essential

• Positive and non-judgmental value base
• Ability to demonstrate commitment to equality of opportunity to colleagues, service users and all external personnel
• A knowledge of the Children Act, Childresn homes regulations and subsequent relevant legislation
• Ability to represent the organization to outside bodies and those within local communities.
• Demonstration of a commitment to supporting and motivating young people
• Ability to maintain boundaries and communicate effectively with young people
• Ability to work within a team.
• Ability to manage issues relating to health and safety
• Willingness to manage household tasks
• Ability to work shifts (sometimes as a lone worker) including sleep-ins , weekends and bank holidays
• Experience of working with children or young people
• Good standard of written and verbal English
• Full clean driving licence
• Highly motivated, adaptable and able to work under their own initiative
• The ability to admit mistakes and ask for help and guidance.

Desirable

• Knowledge of health and safety requirements
• Experience working at a level of responsibility with children and young people in a residential setting
• Ability to show leadership skills
• Ability to write reports and contribute to support plans
• Appropriate qualification (eg NVQ level 3, BA children studies)
• Use of a vehicle for business purposes

Receptionist

Key Requirements:

• Excellent organisational and time management skills
• High attention to detail
• Professional, discrete and solid understanding of the importance of confidentially
• Previous experience in a similar role is an advantage but not essential

Key Responsibilities:
• Answering and forwarding telephone calls
• Greeting visitors on arrival at Head Office checking identification and ensuring visitors have signed in
• Sorting and distributing post and deliveries in and out along with internal post
• Preparation of training room, organising refreshments and booking lunches
• Booking company vehicles in and out – carrying out vehicle checks – booking MOT’s and repairs on request
• Keeping the office clean and tidy at all times – high attention to detail required
• Printing and photocopying for staff based at Head Office
• Archiving paperwork in a timely manner
• Supporting admin with filing and other admin tasks on request
• Opening and closing of office – Key holder
• Checking stock levels of stationery and supplies – ordering with finance on a weekly basis
• Purchasing small amounts of day to day items like milk and flowers for the office.
• Maintaining hanging baskets and watering of all plants

Recruitment Resourcer

Key Responsibilities

• Research, identify and attract candidates using all appropriate methods to satisfy job requirements
• Write, place and update adverts in line with company procedures
• Monitor responses/applications received and make sure that candidate’s applications are processed efficiently
• Qualify, shortlist and present suitable candidates against defined job vacancies
• Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams
• Provide support to ensure that the candidates receive a professional and comprehensive recruitment service at all times
• Develop an understanding of market rates and conditions within your sector
• Seek and provide feedback in a professional manner at all times to candidates
• Operate in line with relevant Safer Recruitment legislation
• Accurate recording of candidate information on the database
• Comply with all relevant employment legislation and FEVACA policy
• Comply with all relevant health and safety legislation, employee rights and responsibilities
• Seek support and escalate non-compliance where necessary

Person Specification

• Self-motivated and able to identify opportunities
• Driven and determined to achieve targets and objectives
• Attention to detail and accuracy
• Ability to prioritise and escalate where necessary
• Confident and persuasive communicator
• Demonstrate questioning and listening skills
• Time management and organisation skills
• Appropriate verbal and written communication skills
• ICT literate with accurate keyboard skills